The Nitty Gritty Detail of Mass Collaboration

Christopher Carfi posted a nice summary of work done in a breakout session in Open Space last year, following the Consortium for Service Innovation Annual Summit in Orlando.

His summary is about the work, not the process. And that’s the point. Real work gets done in Open Space — and becomes the center story of the event. I wonder how many other participants went out posted their notes.

His posting represents the kind of “action” that keeps real work moving, based on personal passion and responsibility, but never shows up on the screen when people ask, “How does action happen?”

This group should know something about getting things done. The conference sub-theme: the economics and social elements of mass collaboration.